These terms set out the rules that apply when you open and use a 336bat account — covering how your account works, what transactions are permitted, and where these rules apply. Access to 336bat depends on your local law and eligible region; please read these terms before you start.
Applies to all account holders
Upay & Bank Transfer covered
Jurisdiction-dependent access
Updated terms shown in your account
POLICY POSTURE
How These Terms Govern Your 336bat Account
By creating and using a 336bat account, you confirm that you have read, understood and accepted these terms in full. They form the complete agreement between you and 336bat for all activity carried out through your account — including deposits made via Upay or Bank Transfer, wagers placed on sports markets and casino titles, and any communications you send through our support channels. These terms apply regardless of the device you use to access your account. Whether you open the lobby on a mobile browser or a desktop, the same rules govern your session. We may update these terms from time to time; when we do, the revised version is posted in your account area and takes effect from the date shown. Continuing to use your account after that date means you accept the changes. Access to 336bat and the availability of specific account features — including certain transaction methods — depends on your local law and the eligible regions we are able to serve at any given time. We do not override local legal requirements, and it is your responsibility to confirm that using this platform is permitted where you are located. If you have questions about how a specific clause applies to your account, our support team can help you find the right section.
Upay
Bank Transfer
Mobile account access
Account wallet
Local payment context
WHAT IS COVERED
Where These Terms Apply and What They Cover
Not every part of your 336bat experience falls under the same clause. These four areas define what is inside and outside the scope of these terms, so you know exactly where the rules apply and where they do not.
Account Access
Logging in, session management and account settings all fall inside these terms. Any action taken inside your signed-in account — placing a wager, updating contact details, reviewing transaction history — is governed here. Sharing access with another person is not permitted under these terms.
Transactions
Deposits and withdrawals processed through your 336bat wallet, including those made via Upay or Bank Transfer, are covered by these terms. Transaction limits, verification steps and processing conditions are set out in the account area; these terms define your obligations when initiating a transfer.
Site Content
Game titles, odds data, promotional notices and editorial content published on 336bat are provided for your personal use only. These terms prohibit copying, redistributing or commercially exploiting any content found on the platform without written permission from us.
Third-Party Services
Payment providers, game studios and any external links accessible from 336bat operate under their own terms. We are not responsible for the policies of third-party services, and these terms do not extend to any platform, site or service outside the 336bat domain.
YOUR ACCOUNT CHOICES
Practical Actions Available to You Under These Terms
These terms are not one-directional. You have specific, actionable options available to you at any point during your account relationship with us. Your signed-in account area is the starting point for most of them — transaction records, account details and submitted queries are all accessible there without contacting support first. If a transaction record looks incorrect, you can raise a dispute by opening a support query and referencing the transaction ID shown in your account history. We will review the record against our logs and respond through the same support channel. For account detail corrections — such as a change in your registered contact number or wallet reference — you can submit the update directly from the account settings page; some changes may require identity verification as shown in those fields. If you want to understand how a specific term applies to your account, the support team can walk you through the relevant clause without requiring you to interpret the document on your own.
Review Your Records
Your full transaction history is available inside your signed-in account. Each entry shows the date, amount, method and status. You can check Upay and Bank Transfer transactions separately using the filter options shown in the history tab.
Correct Account Details
Account details — including registered contact information and linked wallet references — can be updated through the account settings page. Fields that require verification will show the required steps inline; follow the instructions shown there.
Raise a Query
If any clause in these terms is unclear, or if a transaction does not match your records, open a support query and cite the specific entry or clause. Our support team will respond through the channel you used to submit the query.
Request Support
For any matter that cannot be resolved through account settings alone — including account status questions or terms interpretation — our support team is reachable via live chat and email. Details are in the support section of these terms.
CONTACT FOR TERMS
How to Reach Us About These Terms
If something in these terms raises a question you cannot resolve by reading the document, the routes below connect you directly to the team that handles account and policy queries. Use the channel that suits how you are accessing your account right now.
Live Chat
Open the chat widget from any page inside your signed-in account. Live chat is the fastest route for terms clarification, transaction disputes and account-status questions. Start the conversation from the account dashboard.
Email Support
For formal terms queries or written confirmation of a support outcome, send your question to our published support email address. Include your account reference and the specific clause or transaction you are asking about so we can respond accurately.
Account Help Centre
The Help Centre inside your account area contains published answers to the most frequent terms questions, including how deposits via Upay and Bank Transfer are treated under these terms. Check there before opening a new query.
HOW WE HANDLE THIS
Data, Security and Policy Transparency at 336bat
These terms are backed by specific account-level practices that you can verify inside your own account at any time. We do not ask you to take our word for policy commitments — the account area shows the record.
Account Data & Retention
We retain account data — including transaction records for Upay and Bank Transfer activity — for the period required by applicable law and our own internal compliance procedures. You can view your own records at any time from the history tab inside your account. Requests to clarify retention periods can be made via support.
Cookies & Session Data
336bat uses cookies to maintain your session across the mobile browser and desktop. The cookie notice displayed on your first visit explains what is collected and how it is used. You can manage cookie preferences through your browser settings; some features may not work correctly if all cookies are blocked.
Account Security Practices
Your account is protected by login credentials that only you should hold. We do not ask for your password through any support channel. If you believe your account has been accessed without your permission, contact support immediately using the live chat route and follow the steps shown in the account security section.
Policy Change Notification
When these terms are updated, a notice appears in your account area with the effective date of the change. We do not apply revised terms retroactively to transactions that were already completed before the change date. Your continued account use after the effective date is treated as acceptance of the updated terms.
TERMS FAQ
Common Questions About These Terms
The questions below come from real account queries about how these terms work in practice. If your question is not listed here, open a support query from your account dashboard.
Do these terms apply to deposits made via Upay or Bank Transfer?
Yes. All transactions processed through your 336bat wallet — including those initiated via Upay or Bank Transfer — are governed by these terms. The specific limits and verification steps for each method are shown in the deposit section of your account; these terms define your obligations when you initiate a transaction.
What happens if I do not agree with an update to the terms?
If we update these terms and you do not agree with the changes, you should stop using your account and contact support to discuss your options. Continuing to use the account after the effective date shown in the notice is treated as acceptance of the revised terms.
Can I use my account in any region?
Access to your 336bat account depends on your local law and the eligible regions we are able to serve. We do not override local legal requirements. If you are unsure whether access is permitted where you are located, you should check your local laws before using the account.
How do I dispute a transaction that looks incorrect in my account?
Open a support query via live chat or email and include the transaction ID shown in your account history. Our team will review the entry against our records and respond through the same channel. Having the transaction date and method — for example, whether it was a Upay or Bank Transfer entry — helps us locate the record faster.
Where can I find the current version of these terms?
The current version of these terms is always accessible from the footer of the 336bat site and from the policy section inside your signed-in account. The effective date at the top of the document tells you when it was last updated.
Are third-party game studios bound by these terms?
Game studios whose titles are available in the 336bat lobby — including Joker, Habanero, Spadegaming and others — operate under their own provider terms. Our terms govern your account relationship with 336bat; they do not extend to the internal policies of individual studios or their game mechanics.