Mobile / Sports
336bat operates under terms that define how your account, transactions and data are handled. Access to this platform depends on your local law and eligible regions — read this page to understand what applies to you and how to act on it.
These terms set out the relationship between you and 336bat from the moment you open an account. They govern how you access the platform, how transactions are processed through Upay or Bank Transfer, and how we handle the data tied to your account wallet and activity history. Your access to the platform — including sports betting, casino games and wallet functions — depends on whether it is permitted under the laws that apply in your region. We do not make a blanket claim of eligibility; you are responsible for confirming that your use complies with local law. The terms apply each time you start a session, whether on a mobile browser or any other device. If a specific section of our terms conflicts with local regulation, that local regulation takes precedence to the extent of the conflict. We update these terms when our operating conditions change, and we will notify you through your registered account. Questions about what applies to your account can be directed to our support routes — details are in the contact section below. By continuing to use the platform after a terms update, you confirm that you have reviewed the revised conditions.
Not every aspect of your interaction with the platform falls under the same policy section. Understanding where each part sits helps you know where to look when a question comes up — and which route to take when you need to act.
Login credentials, session continuity and device-linked account behaviour all fall under this policy. If your access changes — blocked session, password reset or suspicious login — the steps shown in your account settings and our support routes apply directly.
Deposits and withdrawals made through Upay or Bank Transfer are covered by these terms. Transaction records are visible in your account history. Disputes about a specific transfer follow the process outlined in the payments section of our terms, not this general legal page.
The game catalogue, odds displays, promotional notices and editorial content on the platform belong to 336bat. You may view and interact with this content under the licence your account grants — you may not copy, redistribute or commercially reproduce it outside the platform.
Payment processors, game studios and any external verification services operate under their own separate terms. Where their service connects to your account, we reference the relevant route — but their policies are not part of this document, and we do not make representations on their behalf.
This policy gives you specific, actionable ways to manage your account data and records. You can review your transaction history and session log directly from your account dashboard — every deposit made through Upay or Bank Transfer is listed there with a timestamp and reference number. If any account detail is incorrect — name, contact address or wallet reference — you can update it through the account settings page, following the fields and verification steps shown there. When a question cannot be resolved through self-service, raising it through our support routes puts it in front of the right team. We do not require a specific legal form to act on a policy question — a clear message through the published channels is enough to start the process. These rights are yours as an account holder and do not depend on the channel you used to fund your account.
Open your account history to see every transaction, session and wallet movement. Upay and Bank Transfer entries each carry a reference ID you can quote when raising a question.
Account settings let you update contact information and wallet references. Follow the verification steps shown on screen — changes take effect once the on-page confirmation appears.
If something in these terms is unclear or appears to conflict with what you see in your account, contact support through the routes listed on this page. Describe the specific section or transaction reference you are asking about.
Where a self-service action is not available, our support team can process account-level requests on your behalf. State your account reference and the action you need — the team follows the same policy outlined here.
When a policy question goes beyond what you can resolve in your account settings, use the contact routes below. Each path is visible on the platform — we do not list channels we have not published.
The live chat button is accessible from within your account. Use it to raise a policy or terms question directly. Quote your account reference and the specific section you are asking about for a faster response.
Send a written policy query to the email address listed on the platform's contact page. Written requests give you a record of your question and our response — useful if the matter involves a transaction dispute or an account correction.
The Help section inside your account covers common policy topics — account access, wallet questions and data requests. Check there first; many questions are answered without needing to contact support directly.
We handle your account data according to the practices described in our published privacy policy, which sits alongside these legal terms. The specifics below explain what we keep, how long we keep it, and who to contact if you want to request a change.
Information — including wallet details linked to Upay or Bank Transfer — is held only as long as your account remains active or as required by the applicable record-keeping rules in your region. We do not share personal account data with third parties outside the purposes stated in our privacy policy.
We use cookies to maintain your session across pages, remember device preferences and support account security checks. The cookie settings page in your browser lets you manage what is stored. Turning off certain cookies may affect how the platform functions on your device.
Login attempts, session starts and wallet transactions are logged against your account. If we detect a pattern that does not match your normal access — unusual device, location or timing — the account may require re-verification. Follow the steps shown on the login screen to restore access.
To request a correction, deletion or export of data tied to your account, contact us through the email route listed in the support section above. State your account reference and the nature of your request. We action data requests in line with the retention rules that apply in your eligible region.
The questions below are ones account holders raise most often about these terms, their rights and how policy applies to their account on 336bat.
Yes. Starting a session, making a deposit through Upay or Bank Transfer, or placing a bet after opening an account all constitute acceptance of the current terms. If the terms change, continued use after notification counts as acceptance of the updated version.
Access depends entirely on the laws that apply in your region. We do not confirm eligibility on your behalf. It is your responsibility to check whether using the platform is permitted under local law before opening or continuing to use an account.
Your account dashboard shows transaction history, session records and wallet activity. For a full data summary or a formal export request, contact us through the email route on the contact page. Quote your account reference and specify what you need.
We retain records for as long as required by the applicable rules in your eligible region, even after an account is closed. After the required retention period, data is removed in line with our privacy policy. Contact support for details specific to your account.
Transaction disputes follow the process in the payments section of our terms, not this general legal page. Open your account history, find the transaction reference, and raise the query through live chat or email. Include the reference number and the amount in question.
We send a notification to your registered account when terms change. The updated version is also published on this page with a revision date. Continuing to access the platform after that notice is sent counts as acknowledgement of the revised terms.